Crisis Intervention and Suicide Prevention Centre of BC

The Crisis Centre has been providing emotional support to youth, adults and seniors in distress since 1969. As a safe place to turn when there seems to be no hope, the Crisis Centre is operated by 450+ frontline volunteers and a small team of professional staff who support and empower individuals to see their own strengths and options, 24 hours a day, 7 days a week.  We work at the community level to provide education and training aimed at fostering resiliency and building capacity to respond to crisis and suicide.

In 2015, the Crisis Centre impacted more than 108,000 lives across BC through its three core services:

24/7 Distress Phone Services
Operating four regional crisis lines, two 1-800-SUICIDE lines and two Mental Health Support lines which are connected to a network of crisis lines across BC as well as a dedicated Seniors’ Distress Line. The phone lines are available in over 140 languages using a language service.

Online Distress Services (,
Provide youth and adults with an opportunity to talk openly yet confidentially when in distress, or crisis, seek emotional support, and locate referral services in their community.

Community Education
Education and training that fosters resiliency and builds the capacity to respond to crisis and suicide in our communities.  Includes programming for community members and service providers (training), youth and older adults.

Communities We Serve
The Crisis Centre serves the communities of Vancouver, Burnaby, North Vancouver, West Vancouver, the Sea-to-Sky Corridor (Squamish, Whistler & Pemberton), the Sunshine Coast and Powell River. Toll-free access is provided to the Sea-to-Sky Corridor and the Sunshine Coast. Services are also provided province-wide through our web-based chats for youth and adults in distress and 1-800-SUICIDE (1-800-784-2433 – operated in participation with the Crisis Line Association of BC).  Service providers and community members from all over BC attend our training programs.

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